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#new-generation #purchase-power

Millennials are coming of age!

They have grown up with the

Internet & Social Media

They spend a lot of time on Smartphone & Messages Apps

#customer-service #back-to-the-basics

How they prefer to contact business

Telephone

1960's

Email

2000's

Web Apps

2010's

Chat

TODAY

The Beginning of Chatbot Era

 

Chatbots were born as a result of technology trends blending with each other while addressing the pain-point of businesses.

 

Messaging
Artificial
Intelligence
Automation
Customer
Support
Re-Targeting
Marketing
Integrations

So, why are businesses adopting Chatbots?

Improve customer satisfaction by being instantaneously responsive
Cut-down operation cost on low-value contacts and increase productivity
A new channel for marketing and sales with high delivery rates
More leads, more feedback, more data for business

Alright, in what way can chatbots help your business and customers?

Notifications
Stay in your customer's mind by sending daily tips, reminders or feeds directly to their smartphones.

Booking
Discuss with customers to book appointments with business.
Locations
Suggest locations based on user’s preference or inquiries.
Shopping/Ordering
Simplify shopping experience via suggestions and highly calibrated offers. All done via couple of touches.
FAQ/Enquiries
Help your customer support team by cutting down the repetitive questions.
Lead generation
Tagging and categorizing customers who have interacted with your chatbot to generate your leads shortlist.
F.A.Q

Frequently Asked Questions

Q. What Are Conversations?

Conversation is a message between your bots and the end-users. If the end-user has deleted the chat with your bot then the next time he/she talks to the bot again, it will be counted as a new chat.

Q. What are Seats?

Seats are slots for team members that belong to your organization. Members can collaborate on the same bot.

Q. What are Flows?

A flow is basically a direction that a question takes. For example, if your Chat Bot asks, "How can I help?" and three answers are given:

Contact Us

Directions

Coupons

That is three flows.

Steps

How It Works

Step
Planning

• Understand business goals and pain-points

• Understand how a chatbot is going to help improve business

• Collect initial requirements

• Identify most frequently repeated conversations with customers

Step
Designing

• Design Chatbot main flow using Visual Editor

• Design Dynamic database with our CMS

• Identify important point in flows and setup checkpoints • Design sub flows

Step
Testing

• Test Business Logics

• Test Chatbot flows

• Observe and optimize chatbot performance

Step
Go Live

Introduce your Chat Bot to the world!

Pricing

Plans are per month. No hidden fees. 20% OFF if you pay annually

Basic
$299 Set Up

$25

or $240/year
100 Chats
1 Bot
1 Seat
Connect to Website
Connect to Messenger
20 Flows
Unlimited Attributes, Tags
Business
$399 Set Up

$60

or $576/year
Includes all features in Basic plan plus:
30 Flows
Customize Bot Branding
Unlock Analytics
Unlock Human Takeover
Pro
$499 Set up

$75

or $720/year
Includes all features in Business plan plus:
40 Flows
Unlock Keywords
Unlock Campaigns
Unlock Integrations