They have grown up with the
Internet & Social Media
They spend a lot of time on Smartphone & Messages Apps
1960's
2000's
2010's
TODAY
Chatbots were born as a result of technology trends blending with each other while addressing the pain-point of businesses.
Conversation is a message between your bots and the end-users. If the end-user has deleted the chat with your bot then the next time he/she talks to the bot again, it will be counted as a new chat.
Seats are slots for team members that belong to your organization. Members can collaborate on the same bot.
A flow is basically a direction that a question takes. For example, if your Chat Bot asks, "How can I help?" and three answers are given:
Contact Us
Directions
Coupons
That is three flows.
• Understand business goals and pain-points
• Understand how a chatbot is going to help improve business
• Collect initial requirements
• Identify most frequently repeated conversations with customers
• Design Chatbot main flow using Visual Editor
• Design Dynamic database with our CMS
• Identify important point in flows and setup checkpoints • Design sub flows
• Test Business Logics
• Test Chatbot flows
• Observe and optimize chatbot performance
Introduce your Chat Bot to the world!